The calm St. Lawrence River lined with autumn trees

Responsible gaming

Three tools, three decisions

Capping what you spend, stopping for a while and excluding yourself are not the same thing. That is why they are three separate tools, each with its own rules.

Gambling: Help and Referral1 800 461-0140

Deposit and wagering limits

An amount per day, week or month. Every grid and every ticket counts towards the current period.

Lowering applies at once.
Raising waits 72 hours; the old limit stays in force meanwhile.
A pending increase can be cancelled.

These tools are set in your account.

Break

Play stops for the length you choose; your account, history and grids remain available.

From 24 hours to 6 weeks.
A break can be extended, never shortened.

These tools are set in your account.

Self-exclusion

A fixed period during which no grid or ticket can be bought and no promotion is sent.

From 3 months to 5 years.
Cannot be shortened once on.
Email news is switched off automatically.

These tools are set in your account.

Ten seconds to take stock

If you answer “yes” to even one of these questions, a break or a call can help.

Do I play longer or spend more than I planned?
Do I play again to win back what I lost?
Do I hide how much I play from the people close to me?
Do I play to forget a worry or stress?
Do I borrow or delay a payment in order to play?

Talk to someone

Gambling: Help and Referral is a free, confidential service, available 24 hours a day anywhere in Québec, in French and English. Family and friends can call too.

1 800 461-0140 Service website

A few landmarks

Set your budget before you play, not during.
A draw’s result does not depend on the previous ones.
A loss is not a debt to the game: do not try to win it back.
Gambling is paid entertainment, not income.

Three tools, three decisions

Deposit and wagering limits

Break

Self-exclusion

Ten seconds to take stock

Talk to someone

A few landmarks

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